Do you accept returns?

We are a two person team therefore, all sales are final.  But please contact me if there are any issues with your order, or something out of the ordinary. I will do my best to make it right. (please see damage / lost items below)

How long does it take before my item is shipped?

General Small items:5-7 business days // Large items:1-2 weeks // Delicate or breakable items 1-2 weeks. If you need faster turnaround for shipping please contact me for availability  before purchasing.

What services do you use?

I ship most items via UPS or USPS with Tracking. You will receive a tracking number once the package is shipped. Larger items will be quoted with services upon request.

I messed up on my address, can you switch the address?

The item will be shipped to the address that comes through your order. Please double check your address carefully before purchasing. I can only ship to the address on file. Please contact me immediately to discuss solutions.

I am buying multiple items and the shipping looks high!

The website doesn't account for combined shipping, but I do. If the items are safe and cost effective to combine ship, I will put them in the same package. Then I will refund you the difference in shipping once I send your package out. OR Contact me ahead of time and I will discount the shipping to reflect combine shipping. 

I live in Phoenix and want to pick up. 

Pickups are always welcome! Please use code PICKUP at checkout and then after you complete your order please message me to arrange a time to pickup.

Im shipping international

Import duties or any additional fees are the buyer's responsibility. I cannot mark the item as gift or less than the actual value. Please ship at your own risk, I am not responsible for items lost in transit.

What do I do if my item is damaged or lost during shipping?

Don't worry! This doesn't happen often but please contact me immediately & hold onto the item and all packaging. I will contact USPS and file a claim. 

Something you had sold out! 

All items are one of a kind, but if you are looking for a particular item - please message me and I will see if I can find you another similar item.